Welcome to Chirp

Support Email: support@chirpgps.com
Website: ChirpGPS.com


Chirp lets you easily and securely track people. Free registration is required to use Chirp. Most features are completely free but if you need more advanced features you can upgrade using a Chirp premium subscription from within the app.

On any screen of the app, select the ? icon and help specific to that area will appear.

*The center switch button on the home screen is what toggles you to come online, or go offline. ON indicates you are online and can be tracked, OFF means you are offline and no one can track you.

Add Someone to Track will let you connect with other people using Chirp.

Connections takes you to a list of your connections to track.

My Location lets you view your current location and set global boundaries.

Settings are app specific settings and additional help.

MAP show your current location on a map, along with speed, altimeter, and directional position.

Panic Alert is an emergency "I need help" alert to people you have selected to receive the alerts in your connections.

  How to track someone
Each person will need Chirp installed and running. Just tap on the persons name in your connections list and tap "Track".
You should now be viewing a map of where that person last sent in thier location. Premium subscribers can use the history slider on th bottom of this scren to view where that person has been as well.
(History view only)Tap any green dot to get the time of the stamp, and their speed at that time.

Your Status
In order to track anyone or allow anyone to see your location you will need to be online with Chirp running. From the main screen tap the on/off toggle and you will become active in the Chirp cloud and begin broadcasting your location to your connections that you allow to see your status. When you are logged in and active the button will begin to animate and turn green. Your location is sent to the Chirp servers every 60 seconds. Just minimize Chirp into the background by tapping the home button on your iphone, or Android.

Account
Get relevant account information including your subscription status to Chirp premium here. You can also change your Chirp username or email address in this section, contact support, or connection with someone (or a device) manually if you know the Chirp ID.

Connections
This is a list of people you are connected with. Tapping a person in your list brings up a menu of items:

Track: Shows a map so you can see where that person last sent in thier location data.
Messaging: Is a chat style messaging area where you can send private messages to the user, along with view history of alerts.
Send a Wake Up Alert: Lets you send "ping" causes the user to come online
Make Me Invisible / Visible: Toggles your status for that user only. If you make yourself invisible to them, you appear offline to them only.
Add / Remove from Panic Alerts: Anyone with this set will be alerted when you activate the panic button.
Remove: Removes them from your list of connections and disconnects you from tracking them, or them trackign you.

Viewing Locations
This is map view that lets you see where someone is (or has last sent in thier location information).

The Chirp icon represents the person you are tracking.

Premium subscribers can also tap the i button on the menu brings up a sub-menu that lets you view the crime or weather in the area for this location, slide the history slider to go back in time and view location history and also get directions to the user here by tapping the Chirp icon and then "Get Directions". This is also where you set boundaries, by tapping the screen anywhere you want to set a geo-fence boundary.
When viewing history, the green dots with lines show you where someone has been. Tapping any of those dots will give you that persons speed at that time.
You can toggle satellite view and regular map view in the upper left hand corner of the map.

Track All
Shows you where everyone in your connections list where when they last Chirped in, at the same time. Some names overlap if they are very close to your location and you are zoomed out on the map. Zoom in for exact distance.

My Location
This lets you see your current location on a map. You can also see crime and weather information for your location by tapping the i menu option, and you can share you location with anyone by tapping the share menu icon.

This is also where you set global boudaries. Just tap anywhere on the map you want to create a boundary. Global boundaries are different than boundaries you have set for individual people, because anytime anyone you are connected to comes in or out of the boundary - you will be alerted, not just one person. These are good for groups, or just anywhere you want to know if ANYONE has entered or left from.

Viewing a saved pin
This is a map view of where you dropped the pin. You can see where it is on a map view, get turn by turn directions to this location, view crime and weather information here, or share this location with anyone.

Tracking People
To track people go to the main screen and select Connections. Then you'll be presented with a list of people you are connected to. Tapping someone in your list brings up a menu of options.

Setting Boundaries
There are two types of boundaries, global, and individual. You set global boundaries by going to My Location on the main screen, then tapping anywhere on the map you wish to create a global boundary. Anytime anyone in your connections list enters or leaves the global boundary, you will be alerted. Individual boundaries are person-by-person only, meaning when you set an individual boundary, you will get alerted when that person only, enters or leaves that boundary. You can set individual boundaries by going to connections, then select the person you want to track, tap anywhere on the map you wish to set a boundary for them.

Privacy and Usage
Chirp App Privacy Statement


Terms of Use

Please read these terms of use carefully ("Terms") . These Terms govern and apply to your access and use of www.mychirp.co and Chirps location services avliable via Chirp's site and mobile apps (collectively, the "Service"). By accessing or using our Service, you agree to be bound to all of the terms conditions described in these Terms. If you do not agree to all of these terms and conditions, do not use our Service.


Use of the Service

Chirp allows you to access, view, and share your location information with people you know and have exclusivly invited

Privacy Policy

Our privacy policy explains how information is collected, used and disclosed by Chirp with respect to your access and use of Chirp's services, whether through our website (located at www.mychirp.co, or Chirp's mobile application.

What Information Do We Collect?

We collect certain information you provide to us when using Chirp, such as when you create an account and profile, send us an email or post information or other content to Chirp. We collect certain personal information, like your name, picture, email address and phone number, as well as certain non-identifying information, like your gender, birthday and zip code.

We also automatically collect certain information when you use Chirp, such as your location/GPS coordinates , a device identifier (but not the UDID), MAC address, Internet Protocol (IP) address (if using a browser), operating system, the browser type, the address of a referring site and your activity on Chirp. You can enable or disable location services when you use Chirp at anytime, through your mobile device settings. This information is not treated as personal information unless we combine it with or link it to any of the personally identifiable information mentioned above.

We may also automatically collect certain information through the use of "cookies". These are small files that your browser places on your computer. We may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to improve our services. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

How Do We Use the Information We Collect?

We use the information collected through Chirp for the purposes described below:

to provide our services or information you request, and to process and complete any transactions;
to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
to monitor and analyze usage and trends, and to personalize and improve Chirp and your experiences when you use Chirp, such as providing content or features that match your profile or interests (including ads), and to increase the functionality and user friendliness of our services;
to send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our services;
to allow you to add your location to your friends nests;
to find and connect with your friends (when instructed by you);
to let your friends know about your moments on Chirp
for any other purpose for which the information was collected

What Information Do We Share With Third Parties?

 

We will not share the personal information we have collected from you, except as described below:

with your friends on Chirp with whom you want to connect with, and according to the preferences set in your account;
with certain social networking services, if you allow such sharing through our services;
with service providers who are working with us in connection with the operation of our site or our services (these service providers have access to your personal information only to perform services on our behalf and are obligated not to disclose it or use it for any other purposes);
we may share aggregated information and non-identifiable information with third parties for industry analysis, demographic profiling and other similar purposes;
when you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information;
when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants or court orders;
to enforce or apply our privacy policy, our terms of use or our other policies or agreements; and
in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of our business assets.
We are not responsible for the actions of service providers or other third parties, nor are we responsible for any additional information you provide directly to any third parties.

Links to Other Sites

Chirp may contain links to other sites. Any information you provide on those sites is provided directly to the owner of that site and is subject to that party's privacy policy. Our privacy policy does not apply to such sites, and we are not responsible for the content or privacy and security practices and policies of those sites.

What Steps Do We Take To Protect Your Information Online?

We take reasonable measures to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Accessing and Modifying Your Information

If you have an account, you can access and modify the personal information you provided us that is associated with your account. You may "opt out" of receiving marketing or promotional emails from us by changing your account preferences or by following the instructions in those emails. If you opt out of these messages, you will still receive emails from us, about your account, our services and other pertinent information related to our services. These communications are considered part of the service and your account, which you cannot opt-out from receiving.

You can deactivate your account by uninstalling the app from your device. Deactivating your account lets you remove your profile without permanently deleting it. When you deactivate your account, other users will no longer see your tracking information, progile, or information (but your information is saved, in case you want to reactivate your account at some point in the future). If you want to delete your information and your account, please contact us with a request that we delete your account and information. We will take steps to delete your information as soon as is practicable, but some information may remain in archived/backup copies for our records and as otherwise required by law.

You can completely remove and clean any data kept by uninstalling the app from your device. Any historical information such as tracked locations will be deleted. We keep your created account on Chirp servers for 1 year after time of creation. If the account remains inactive for a consecutive period of 365 days, your account is immediately removed. You can also request immediate removable of your account using our website support.

International Users

If you are located outside the United States and choose to provide information to us, we may transfer your information to the United States and process it there (or any other country where we operate). By using Chirp, you consent to the collection, transfer, use, storage and disclosure of your information as described in this privacy policy.

Our Policy Toward Children

Our service is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

Changes

Any information that is collected is subject to the privacy policy in effect at the time such information is collected. We may, however, modify and revise our privacy policy from time-to-time. If we make any material changes to this policy, we will notify you of such changes by posting them on Chirp or by sending you an email or other notification, and we will indicate when such changes will become effective. By continuing to access or use Chirp after those changes become effective, you are agreeing to be bound by the revised policy.

Questions?

Please contact us if you have any questions about our privacy policy.

Effective: Febuary 6, 2013